Last Updated: 13th October 2025
Our Privacy Policy sets out how we will use and share the information that you give us. The General Data Protection Regulation (GDPR) describes how organisations must collect, handle, process and store personal information. These rules apply regardless of whether data is stored electronically, on paper or on other materials. To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.
We take your privacy seriously and will only use your personal information in accordance with the law. We will never sell, share or use your personal information other than as described here and/or as explained when we collect your data.
Client Flo Media Limited connects people who are looking for information and a quote for a product or service with relevant providers. The Company is registered in Gibraltar.
You can contact us in any of the following ways:
Client Flo Media Limited is the Data Controller and has legal responsibility for how information is stored and processed. In some situations, we are Joint Data Controller with our partner(s). We ensure Data Sharing Agreements are in place to clearly define roles and responsibilities when processing your data.
Client Flo Media Limited will collect your data securely on our website, and our partner(s) will contact you to offer a free quote and discuss your needs. This happens only with your consent via the opt-in notice when you search for a deal with us.
When you enter your details on our website, we will pass your request onto one of our partners who will contact you about the relevant product or service you have requested.
We will store your personal details in order to respond to your request. The data stored typically includes your name, address, email address, phone number and details about the product or service you are looking for.
With your consent, we will share your data with our partners to provide a quote for the requested service. We may also need to share information with regulators or legal bodies if required by law.
Your data will be stored for no longer than 9 months unless a longer period is required for legal or complaint reasons. Details are explained in our Data Retention Document.
Access to your data is carefully controlled and limited to authorised personnel only.
We store your data on secure EU-based servers using industry-approved security protocols. For further details, please contact us for our Information Security Policy.
This policy applies to individuals who have shared their data with Client Flo Media Limited in any capacity, including as part of our marketing operations.
It covers all identifiable personal data including:
We process your data under lawful bases such as performance of a contract, compliance with legal obligations, consent, and legitimate interests. Some common examples include:
By using our website or submitting your information, you agree that your data will be processed in accordance with this Privacy Policy. You can change your preferences or withdraw consent at any time.
You can opt out of communications or request deletion of your data by contacting us at hello@lowermybills.com.
Under GDPR, you have the right to access, correct, erase, restrict, or object to the processing of your data. You also have the right to withdraw consent and request data transfer. More details can be found on the ICO website:
Your data is stored and processed within the EU. It is generally retained for no longer than 9 months unless required otherwise for compliance or legal reasons. We may disclose data if legally obliged to do so.
We share your data only with trusted partners and service providers who comply with GDPR and data security standards. These may include:
We use advertising and social media platforms such as Facebook, Google, Bing, Taboola, and Outbrain. These platforms may use cookies or identifiers to personalise ads. Where data is processed outside the EU, we ensure compliance via standard contractual clauses or adequacy decisions.
We use Google Analytics to measure website usage. Google anonymises IPs and complies with EU data transfer frameworks. More info: Google Privacy Policy
We use strict technical and organisational measures to safeguard your personal data. Only authorised staff and partners may access your data, and they are bound by confidentiality obligations. Any breaches will be reported promptly in compliance with GDPR.
We use cookies to enhance your experience. These may include:
You can adjust cookie settings in your browser at any time.
We have conducted a Legitimate Interest Balancing Assessment to ensure our processing is fair and proportionate. We regularly review this assessment to protect your rights.
If you have any questions, concerns, or wish to exercise your rights, please contact:
Email: hello@lowermybills.com
We comply with all Data Protection legislation and cooperate fully with the Information Commissioner’s Office (ICO).
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Website: www.ico.org.uk